If the item you have ordered from us is deemed to be faulty, incorrect or not as promoted on our website then we will offer you a credit in the form of a gift card to the same dollar value (Australian dollars) or an exchange.
If you are ordering from our European Vintage Collection please be aware that these pieces have been on this earth for quite some time and that they show signs of normal wear and tear. No pieces in this collection are in perfect condition.
To be eligible for a credit or exchange your item must be unused and in the same condition that you received it. It must be in the original packaging with receipt or proof of purchase.
We do not offer credit or exchanges if you decide you do not want what you ordered and have changed your mind.
Our return policy lasts 30 days. If 30 days have gone by since your purchase we cannot offer you a credit or exchange.
Only regular priced items may be returned, unfortunately sale items cannot be returned.
To return your product you should mail your product to
137 Shoreham Road
Red Hill 3937
Once your return is received we will send you an email saying we have received your returned item and what might happen from that point on.
If you have any further questions regarding our Returns Policy please phone Penny on 03 5931 0293.